Our Price Match Policy

It's our aim to provide you with the lowest possible price for your products. This means we can tell you not to bother shopping around: with confidence, we can promise you’ll get the best deal right here. If a competitor has an item available online at a lower price (after any tax and/or shipping costs), we’ll beat it by 5%. No ifs, buts or maybes!

To qualify for our lowest price match guarantee, all the following must apply:

• Same model year
• Same colour
• Same condition
• Same dimensions
• Competitor site must have same item in stock
• Competitor site must be based in AU, and items shipped from Australia

The fine print.

All good deals come with a little small disclaimer. Here’s ours: 

Ozzie Direct price match policy is valid in Australia only. Our price match discounts cannot be combined with any other offers, discounts, or promotional codes. All competitor pricing must be verifiable online, and approval is made at the discretion of Ozzie Direct Team. 

The following exclusions also apply:

Cash back affiliate purchases, and any 3rd party sellers on eBay, Grays or Amazon.

Ready, set… go? 

Simply present proof of the competitor’s advertised price to ozziedirect@hotmail.com which includes their shipping cost for the identical product, and provide your postcode in the subject line. 

Proof can include a screenshot, or a web link. 

Our team will then verify the request by checking the competitor's product is identical, available for immediate sale, and check shipping rates. Once verified, we will create a custom order for you less 10% If you have already ordered, we will refund you the difference.

 

 

Pricing Oversights

Nobody’s perfect, despite our most genuine efforts, pricing errors may still occur. If an item’s price is displayed incorrectly, we’ll cancel your order and inform you via email. If you want more information, check out our Terms and Conditions.